For Ages 21+

Responsible Gaming at 3dbet

3dbet is committed to a safe and enjoyable gaming experience — your protection is our priority.

Our Responsibility & Commitment

Online gaming is a form of entertainment — but when it starts to have a negative impact on your life, it is important to seek the right support. 3dbet believes every player should enjoy gaming within their own means and limits.

We want every user who comes to our platform to have a safe, informed, and enjoyable experience. To that end, 3dbet has prepared a range of protection tools and guidelines to help you make the right decisions.

Remember: gaming is never a source of income — it is entertainment. Before placing a bet, always consider your financial situation, mental state, and time. 3dbet is always here for you — not just in the excitement of a win, but in any difficult situation as well.

This page will show you how to use 3dbet's responsible gaming tools, how to recognise signs of problematic gaming, and where to find help if needed.

Our Protection Tools

Set Limits

Deposit Limit

Set a limit on how much money you can deposit per day, per week, or per month. This limit protects you from overspending and helps you enjoy gaming within a budget. Lowering a limit takes effect immediately; increasing a limit takes effect after a short delay.

Take a Break

Time-Out Feature

If you feel you need a temporary break, you can suspend your account for anywhere from 24 hours to several weeks. During this time you will not be able to log in to 3dbet. Once the break period ends, your account will be reactivated automatically.

Lasting Protection

Self-Exclusion

If you feel gaming is causing serious problems in your life, choose self-exclusion. This option keeps your account closed for a set period or for the long term. Do not attempt to open a new account while self-exclusion is active.

Time Management

Session Time Limit

Set a limit on how long you play in one sitting. Once the set time has passed, 3dbet will automatically log you out of your account. Awareness of time is an important part of responsible gaming.

Bet Control

Loss Limit

Set a limit on how much you are willing to lose within a given period. Once this limit is reached, no further bets can be placed. This helps you avoid excessive losses driven by emotion.

Support

24/7 Support

For any questions or concerns about responsible gaming, contact the 3dbet live chat support team. Our team is available around the clock in both Bengali and English, and your information will be kept completely confidential.

Warning Signs of Problematic Gaming

If you notice any of the following signs in yourself, seek support without delay.

  • Continuously placing larger bets in the hope of recovering lost money ("chasing losses").
  • Neglecting responsibilities to family, friends, or work because of gaming.
  • Borrowing money or spending savings to play beyond your set budget.
  • Wanting to stop or cut back on gaming but being unable to — failing repeatedly despite trying.
  • Lying to family or loved ones about gaming or hiding information from them.
  • Constantly thinking about gaming even when you are not playing.
  • Relying on gaming to escape anxiety, stress, or depression.
  • Feeling the need to place increasingly larger bets to get the same level of excitement as before.

The Golden Rules of Responsible Gaming

01

Set a Budget

Decide on a fixed budget before you play and make a firm decision to stop once it is spent.

02

Set a Time Limit

Decide how long you will play before each session. Use a timer and take a break when the time is up.

03

See It as Entertainment

Gaming is never a way to earn money. Think of it as entertainment — like going to the cinema or watching a sport.

04

Don't Play Under Stress

It is hard to make sound decisions when gaming while angry, sad, or anxious. Take a break at such times.

05

Not While Drinking

Avoid gaming while under the influence of alcohol or substances. It reduces your judgement and increases the likelihood of overspending.

06

Tell Your Family

Talk openly with the people close to you about your gaming habits. Their support will help you stay within your limits.

Contact Us for Help

The 3dbet Support Team Is Always Ready

If you have any concerns about gaming or need help using responsible gaming tools, use our 24/7 live chat service. Our Bengali-speaking support team is ready to answer any questions and help protect your account.

Email: [email protected]

Live Chat: Reach us directly from any page on the site — available in Bengali and English.

21+

For Ages 21 and Above Only

To open an account and play any game at 3dbet, you must be at least 21 years old. 3dbet reserves the right to verify your age. Keeping minors away from gaming is a responsibility we all share.

Common Questions About Responsible Gaming

After logging into your account, go to the Account Settings section and look for the "Responsible Gaming" option. From there you can set a limit on how much you can deposit per day, per week, or per month. Lowering a limit takes effect immediately. If you need assistance, contact us via live chat or email.

Self-exclusion can be set for a specific period (such as 6 months, 1 year) or for the long term. After a specific period ends, the account may be reactivated, but you will need to contact the 3dbet support team directly and go through a cooling-off period. Do not attempt to open a new account while self-exclusion is active.

No, self-exclusion is a personal decision and must be made by the account holder. However, if you believe a family member is having difficulties, please contact the 3dbet support team — we can advise on the right steps to take.

A time-out is a temporary break — typically from 24 hours up to a few weeks. It is suitable for those who want a short break. Self-exclusion is for a longer period and provides stronger protection. If gaming has become a serious problem, self-exclusion is the right step.

No. 3dbet strictly enforces a 21+ age policy. Age is verified at registration and identification may be requested in any suspicious case. If there are minors in your home, activate parental controls on your devices and do not share your account details.

First, contact the 3dbet support team — via live chat or at [email protected]. We will help activate protection tools on your account. You should also speak with a mental health professional or counsellor. Support from family and trusted friends is equally important at this stage.

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